SPEAK
- if your silence can be damaging, especially if others are being damaged
- if you have a clear desired outcome
- if you can clearly identify the behavior you want changed
- if you find you keep having to explain yourself over and over, you're not doing it right
- you have nothing to lose
SILENT
- revenge
- personality based comment - you're selfish
- if you haven't considered what you have done in the situation
Source: Susan Fee, Jill Johnson
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