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Fielding criticism

  • don't use You statements, use I statements - "You never kiss me!"; "I like it when you kiss me."
  • apply tolerance before you speak, remember things are not right or wrong
  • accept differences, even if they are fundamental
  • be specific about what is a End Type Issue, with yourself
  • use the word feedback (bletch! I can translate people!)
  • don't attack during times of stress, wait for the right moment
  • if someone criticizes you, say "Let me think about that, I will come back to you about that."
  • oversensitive people may be hiding from their weaknesses, confident people are more likely to take criticism in their stride
  • treat criticism like an opportunity
  • the criticiser has to put effort into How they criticize
  • engage the help of the criticizer
Source: 702
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