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TED: Atul Gawande: How do we heal medicine?

Systems have certain skills

  • mechanisms to find problems
  • mechanisms to solve problems
  • checklists, with pause points, reminder of the key things that get forgotten
  • the ability to implement - the part where you get people to adopt the method, difficult because it forces a confrontation with our issues
  • we must accept that we are all part of pit-crews

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